2023 agenda

2023 Agenda

2023 Agenda

09:2509:30

Chair's opening remarks: crisis as the new norm, volatility and an accelerated digital landscape

09:25 - 09:30

One thing is for sure, crisis appears to be the new norm. From geopolitical risk through to climate risk coupled with an expanding threat ecosystem encouraged by digital transformation, OpRisk Europe will unpick the pressing challenges changing the face of operational risk and impacting losses. 

We encourage audience participation, please feel free to contribute verbally or by using Slid.o. 

Philip Alexander

Desk editor, risk management and regulation

Risk.net

Philip Alexander is the risk management and regulation editor for Risk.net, overseeing a team of journalists in the UK, US and Asia. He was previously senior editor at The Banker magazine, covering financial regulation, capital markets, derivatives, and central and eastern Europe.

Prior to entering journalism, Philip edited sovereign credit research for rating agency Standard & Poor’s in London. He was awarded a PhD in modern history by the University of Cambridge for a thesis on Britain and European integration.

09:3010:00

Leveraging your resilience programme to deliver regulatory compliance and operational efficiency

10:00 - 10:30

Gain insight into the key priorities keeping regulators up at night and what needs to be on your organisation's radar for 2023. 

Anna Mazzone

Vice-president and head of risk business, Emea

ServiceNow

Anna Mazzone leads the risk & ESG business in Emea for ServiceNow and is a non-executive director for The ODI (Open Data Institute) founded by Tim Berners-Lee. In 2013, Anna founded the global capital markets first KYC managed shared services while at Thomson Reuters. In 2016, Anna was named to Innovate Finance ‘Women in Fintech Powerlist.’ Ms. Mazzone’s deep domain expertise in information technology for GRC, KYC, third party risk/vendor (KYS/KYV) and financial markets (FinTech), has contributed to significant growth at companies including BsAML, Thomson Reuters, CME Group, Markit, and MetricStream.

Jamie Bell

Head of secondary market oversight

Financial Conduct Authority

Jamie joined the FSA/FCA in October 2007 following 10 years as an industry lobbyist. At the FCA, he has held a number of roles across consumer affairs, supervision, risk and markets, holding senior leadership roles in retail banking supervision, risk & compliance oversight and market oversight. He was deputy accountable executive for MiFID II implementation in the UK and accountable executive for the project onshoring the MiFID regime in the UK in preparation for Brexit. He is currently head of secondary market oversight, responsible for discharging the FCA’s duties under MiFID and MAR in secondary markets.

10:0010:30

Boardroom takeaways on the Top 10 Operational Risks

10:00 - 10:30

Weighing in on Risk.net’s Top 10 operational risks, Chief operational risk officers delve into the top risks keeping them awake at night from AML through to cyber breaches. This session will call on the audience to vote on the risks central to their firms so ensure you're using our live polling application Slid.o.

Tom Osborn

Editor, risk benchmarking

Risk.net

Prior to joining Risk, he reported on the futures and foreign exchange industries for Dow Jones' Financial News and the Euromoney group of publications. Osborn holds a bachelor's degree in English literature from the University of Warwick.

Tin Lau

Group head of risk

Bitvavo

Tin will join a European digital currency exchange later this year as Group Head of Risk. He has worked at Flow Traders as the Head of Risk. Previously he worked for TP ICAP and before that the FCA, where he was responsible for supervision of areas such as the review and evaluation of firms, model waivers, structured products, the UK Regulated Covered Bond market and the UK Securitisation market including STS. He has also represented the UK at IOSCO and various ESAs. His previous industry experience was from various roles on the buy- and sell-side including quantitative analysis, fund management and economic capital modelling. He holds a dual-honours Masters in Engineering from the University of Warwick, called to the Bar of England and Wales, Fellow Chartered Management Accountant, Chartered MCSI, a member of the Institute of Operational Risk and of the Network of Operational Risk Modellers.

Fazal Mohammed

Head of ORM – asset management

Phoenix Group

Fazal is the head of ORM – asset management at Phoenix Group. He has 15 years of financial services industry experience working across investment banking and insurance domains covering global businesses i.e., public and private markets. Focused on supporting first line functions in making sound business decisions on a risk adjusted basis is a key motivation for success.

In his spare time, Fazal enjoys football, movies and the company of a good book.

Sean Mills

Head of operational risk

Shawbrook Bank

Sean has 27 years’ experience working in risk, compliance and assurance in financial services, including banking and payments for Santander, Barclays and Shawbrook. Sean has been responsible for implementing, overseeing and embedding risk, compliance, data protection and resiliency frameworks.  

10:3011:00

Digital transformation, risk and resilience panel

10:30 - 11:00

Archer
  • Operational risk assessment of third-party payment platforms
  • Moving applications into the cloud
  • Third party dependencies
Zoi Fletcher

Associate commercial editor

Risk.net

Gennaro Scalo

Head of Emea

Archer

Gennaro Scalo is responsible for ARCHER business and Go to Market strategy across Europe, the Middle East, and Africa. In his role he is responsible for the overall success of both Archer’s customers and business. Gennaro has a career that spans the broader areas of governance risk and compliance (GRC), and information security. He has helped organisations build integrated functions to address the many challenges associated with risk, including risk management, regulatory compliance, business continuity, disaster recovery, e-discovery, cyber investigations, computer forensics, incident response, IT audit, records management, and privacy. In his many roles he has worked alongside leading organisations to help define strategic, efficient, sustainable, and integrated risk programs.

Stefana Brown

Chief risk officer, UK protection and fintech, and director, IT and data protection risk

Legal & General Retail

Stefana Brown is chief risk officer, UK protection and fintech, and director, IT and data protection risk, at Legal & General Retail. She spent 10 years at Lloyds Banking Group and four at M&G Investments before joining Legal & General Retail.

Julien Haye

Independent

Julien is managing director & founder of Aevitium. Prior to founding his freelance consultancy Julien, worked at Fidelity International (FIL) from July 2017 as head of non-financial risk and has over twenty years’ experience in the financial industry. Haye has worked for several financial services institutions in treasury, risk, capital management, programme management and trading.

11:0011:30

Networking coffee break

11:00 - 11:30

Meet with your industry peers and network in an informal environment.

11:3012:00

Fireside chat: scenario construction - modelling for unanticipated risks

11:30 - 12:00

  • Using quantitative techniques to determine the risk exposure of specific situations
  • Understanding how specific scenarios would impact a given organisation, the losses and the potential consequences
  • Scenario analysis - how far do you need to stretch for tail risks?
Eelco Van-Dijk

Former senior operational risk analyst capital management, ING

Independent expert

Eelco van Dijk joined ING Bank in 2008 and started working in the modelling and scenario team of Group Operational Risk.

Since 2013 ING reports operational risk regulatory capital according to the AMA model.

The AMA model uses among other internal loss events. Therefore Eelco deals with many aspects of internal loss events (data quality, completeness, etc)

Prior to moving to ING Eelco worked at ABN AMRO in a variety of risk roles for almost 20 years.

Eelco is member of the Risk Committee of the Dutch VBA CFA chapter  

 

Ruben Cohen

Operational risk analytics and re-insurance solutions

Howden Group

Ruben Cohen currently works in Operational Risk Analytics and Re-insurance Solutions at Howden Group, London. He joined the financial industry in 1999 after working 10 years as a university faculty in the US. His experience in the financial industry includes quantitative modeling in asset management, corporate finance, operational and credit risk and insurance optimisation and pricing. 
 
Ruben has a Ph.D. in Mechanical Engineering from MIT and a Masters in Economics from McGill University.  He has published over 50 technical papers in engineering and finance journals.

12:0012:30

New horizons in TPRM: from fintechs to cyber risk

12:00 - 12:30

  • The relationship between TPRM and operational risk
  • TPRM and the relationship with the board: forming a strategic alliance
  • Cloud and cyber risk 
  • The new realm of Fintechs
  • Tools - using data analytics and AI
Philip Alexander

Desk editor, risk management and regulation

Risk.net

Philip Alexander is the risk management and regulation editor for Risk.net, overseeing a team of journalists in the UK, US and Asia. He was previously senior editor at The Banker magazine, covering financial regulation, capital markets, derivatives, and central and eastern Europe.

Prior to entering journalism, Philip edited sovereign credit research for rating agency Standard & Poor’s in London. He was awarded a PhD in modern history by the University of Cambridge for a thesis on Britain and European integration.

Praveen Singh

Head of global IT risk and cyber security

ICBC Standard Bank

Praveen heads up the IT risk and cybersecurity at ICBC Standard Bank. He has spent over 20 years in the financial services sector, including 10 years in management consultancy.  He likes to speak about technology, risk, regulation, cybersecurity and transformation. He is also a fan of Formula 1 and cricket.

Simon Stanley

Security consultant

BAE Systems Digital Intelligence

Simon is a risk manager and security consultant specialising in the management of supply chain risk with professional with experience in defence, financial services, health and the security sectors. He has extensive experience as a service manager, managing complex supply chain risk management processes for a global Tier 2 financial services company. 

 

He is currently developing a supply chain & risk (Scar) assessment product as part of the Stara product family for BAE Digital Intelligence.  This product evaluates a customer's supply chain risk management (SCRM) capability and then provides managed capability improvement and transformation plans to enhance the customer's ability to identify, evaluate and treat supply chain risk.

 

Prior to joining BAE Digital Intelligence, Simon worked at JP Morgan as a KYC specialist managing the initial onboarding and due diligence AML risk assessments of the bank’s multinational corporate clients.  Subsequently joining the bank’s project re-engineering team to refine and enhance their KYC and AML platforms and manage the cultural change for these enhancements. 

 

This role was preceded by a year’s Internship with Barclays Bank PLC, delivering risk and change management for the corporate bank in the wake of the Dodd–Frank Wall Street Reform and Consumer Protection Act, focusing on compliance and governance.

 

This second career in project and risk management, has been based on 15 years of commissioned service in the British Army, gaining broad experience in the practical management of risk, infrastructure security, the procurement of military technology and the personal protection of VIPs, whilst serving in the Middle East and Europe.

Sean Titley

Director of enterprise and operational risk

Metro Bank

A leading member of the Operational Risk community in London, with over 20 years of experience in Risk Management, Sean has co-authored several papers and acted as a speaker at many conferences, seminars and webinars.

He has an extensive network of contacts in the discipline as the Director of Business Development for the Institute of Operational Risk (IOR), promoting the development of the IOR and its Certificate in Operational Risk Management, and was until recently the Deputy Chair of the Association of Foreign Banks Operational Risk Committee, sourcing speakers and chairing discussions about regulatory issues and leading practices.   

Sean has held Director-level roles in Operational Risk, Credit Risk, Strategy/New Business and Governance and Front Office Supervision, having extensive practical knowledge of treasury, capital markets, lending and advisory businesses, including front, back and middle office operations and risk and support functions.

He has experience of regulations applicable across Europe and Asia Pacific and has handled a number of major regulatory reviews.

Sean has developed many governance and risk policies and frameworks and run bank wide risk projects reporting to Boards and executive level committees, benchmarking against regulatory requirements and leading practices.

12:3013:00

Executive Boardroom: Unpicking resilience: from DORA to critical third parties

12:30 - 13:00

Setting out impact tolerances through to meeting regulatory demands, operational resilience has become a global initiative for financial services and critical infrastructure. Gain and share insights with your industry peers exploring how to overcome challenges related to deciphering and preparing for regulatory expectations, understand where your peers are in relation to meeting the 2025 FCA and Bank of England deadline on building operational resilience and hear how regulations are rolling out across Europe, including delving into the EBA's DORA.

 

Costas Mourselas

Financial journalist

Risk.net

Costas Mourselas is a financial journalist and deputy editor on the risk management desk at Risk.net. He previously reported on derivatives at GlobalCapital. Costas has a bachelor’s degree in Philosophy, Politics and Economics from the University of York, UK.

Merlin Linehan

Risk manager

European Bank for Reconstruction and Development

Merlin Linehan is a Risk Manager at the European Bank for Reconstruction and Development (EBRD). He is also a regular commentator and speaker on geopolitical and climate topics.

Nitesh Patel

Group operational risk director

Lloyds Banking Group

Nitesh is the group operational risk director at Lloyds Banking Group. Nitesh joined LBG in 2022 from Credit Suisse where he had an extensive audit career most recently as chief auditor for technology, operations, change and third party risks. Nitesh has over 20 years of operational risk experience, including control design, risk culture and use of emerging technology.

On a personal level, he has a love of travel, football and also spends some of his time helping local charities.

Bob Barclay

Risk manager

ABN Amro

Bob Barclay has over forty years financial services experience gained in both domestic and international environments.

During his 17 years of operational risk and 19 years of internal audit experience he has specialised in consumer products, fiduciary, asset management, private banking, securities servicing, stockbroking and commercial banking with firms including RBS, Citibank (that included two years in Australia as Internal Audit Manager), BNY Mellon and Société Générale. He currently holds the position of Risk Manager at ABN AMRO Bank N.V., UK Branch and is a member of the bank’s Conduct and Ethics committee. Bob has also been involved in the implementation and embedment of risk management frameworks during periods of major regulatory change and has held senior risk management roles that has required dealing with external stakeholders including clients, Regulators and external auditors.

Bob is a member of the London Institute of Banking and Finance, the CISI Risk Forum Committee and the Association of Foreign Banks Operational Risk Committee

14:0014:30

Climate change: quantification of operational risk losses and reputational damage
Presentation

14:00 - 14:30

  • Physical & economic consequences and behavioural change
  • Translation in operationalrisk and reputational damage
  • Quantification of operational risk and the financial consequences of reputational damage.
Michael Grimwade

Managing director, operational risk

ICBC Standard Bank

Michael Grimwade is managing director, operational risk, at ICBC Standard Bank and has previously held senior op risk management roles at MUFG Securities, RBS and Lloyds. Prior to this, he held management consultant positions at PwC and Deloitte Consulting. Grimwade has been a director of the Institute of Operational Risk (IOR) and is currently the chair of the Association of Foreign Banks' Operational Risk Expert Panel. He has authored a number of articles on setting appetite for op risk; scenario analysis techniques; climate change; quantifying emerging risks; and modelling op risk capital. He received an award in 2014 from the IOR for his contribution to the profession. His second book, Ten laws of operational risk, was published in December 2021.

14:3015:00

Climate change as the pillar of ESG – what needs to be on your radar?

14:30 - 15:00

In a time when businesses are stretched, hear how leading FIs are envisioning the future of ESG, how they’re addressing climate risk and how they are prioritizing in the face of economic volatility.

Michael Grimwade

Managing director, operational risk

ICBC Standard Bank

Michael Grimwade is managing director, operational risk, at ICBC Standard Bank and has previously held senior op risk management roles at MUFG Securities, RBS and Lloyds. Prior to this, he held management consultant positions at PwC and Deloitte Consulting. Grimwade has been a director of the Institute of Operational Risk (IOR) and is currently the chair of the Association of Foreign Banks' Operational Risk Expert Panel. He has authored a number of articles on setting appetite for op risk; scenario analysis techniques; climate change; quantifying emerging risks; and modelling op risk capital. He received an award in 2014 from the IOR for his contribution to the profession. His second book, Ten laws of operational risk, was published in December 2021.

Sam Barrett

Researcher, climate adaptation and climate change

International Institute for Environment and Development

Sam Barrett is a researcher at the International Institute for Environment and Development. He works on evaluations and value-for-money of adaptation projects and programmes, the integration of climate into development planning and decision-making, private sector investment in adaptation and developing investment cases for adaptation.

Sophie Dupre‑Echeverria

Chief risk and compliance officer

Gulf International Bank

Sophie is the chief risk and compliance officer of Gulf International Bank (UK) Limited. She is responsible for driving an effective risk culture throughout the company, designing the risk and compliance frameworks and overseeing risk management and regulatory compliance practices. Sophie joined GIB (UK) with extensive experience in the field, having previously served as executive director for compliance and operational risk control at UBS Asset Management. Before this, she was the global head of operational organisational risk at Barings and non-executive director of the Baring-Coller Secondaries Fund. Sophie was also an operational risk manager and the group head of investment risk framework at Schroders.

 

Sophie graduated from Université Lumière Lyon 2 with a master’s degree in economics and finance. She is a member of the Chartered Institute for Securities & Investment, a fellow of the Climate Safe Lending Network and a trustee of First Light South West, a charity supporting people affected by sexual violence and domestic abuse.

Maria Lombardo

Head of ESG advisory, sustainable finance,

Standard Chartered Bank

Maria heads the global ESG advisory team at Standard Chartered Bank, supporting the bank clients in their sustainability and transition strategies.

Maria spent more than 25 years in investment banking as managing director, heading emerging market equities sales at Lazard, UBS, Sberbank and Unicredit. She moved into sustainability in 2016 when she joined the non-profit CDP as head of their financial investor members. She then headed the ESG Client strategies and climate change strategies at Invesco Global Asset Management in EMEA, leading the growth of sustainability investment solutions and the set-up of the global asset manager’s climate strategy.

Authors of ESG thought leadership whitepapers, mentor, and contributor to industry initiatives in sustainable financing. Maria holds a CFA ESG, a diploma at Cambridge University Sustainability Leadership Institute, along with a CEMS Master and a bachelor’s degree in financial intermediaries at Bocconi University. Maria is a member of the CFA UK Climate and Investing committee, she is a mentor of the acceleration programme at the Cambridge Institute of Sustainability Leadership.

15:0015:30

Afternoon networking coffee break

15:00 - 15:30

Join other speakers, guests and attendees in front of the coffee station and have a resetin between sessions.

15:3016:00

Risk culture transformation in a turbulent time

15:30 - 16:00

What do recent bank failures tell us about risk culture and how to ensure it is embedded through the bank? How can risk managers best communicate matters of operational risk governance and appetite to the board? What is the best way to provide challenge to the front office? 

Philip Alexander

Desk editor, risk management and regulation

Risk.net

Philip Alexander is the risk management and regulation editor for Risk.net, overseeing a team of journalists in the UK, US and Asia. He was previously senior editor at The Banker magazine, covering financial regulation, capital markets, derivatives, and central and eastern Europe.

Prior to entering journalism, Philip edited sovereign credit research for rating agency Standard & Poor’s in London. He was awarded a PhD in modern history by the University of Cambridge for a thesis on Britain and European integration.

Wei Pang Bennett

Deputy general manager and chief risk officer

China Construction Bank

Wei Bennett is the Deputy General Manager and Chief Risk Officer at the China Construction Bank London Branch (CCBLB). She is responsible for the CCBLB's enterprise risk management covering a spectrum of credit risk, market risk and operational risk. Wei also led the CCBLB's Culture & Change Programme in delivering robust culture, conduct and governance at the bank. Prior to CCBLB, Wei worked at Bank of England for 10 years across risk management & regulatory supervision areas. Wei is a keen promoter for the Sino-UK engagement and cooperation in financial markets and financial regulation, and contributed to the PBOC-BoE joint Symposium during the 10th UK-China Economic and Financial Dialogue ("EFD") in 2019, one to name. Wei has a PhD in Economics and is a qualified Chartered Financial Analyst (CFA). Wei has a number of publications in leading journals on implications of uncertainty to economic and financial activities. Wei's current interests include Green Finance and Data Analytical in risk management.  

Hasintha Gunawickrema

Chief control officer, wealth and personal banking

HSBC

Richard Flood

Managing director and global head of operational resilience risk

State Street Bank

Richard (Dick) Flood

 

Dick is a managing director.  He is the global lead for the operational resilience risk function within State Street’s non-financial risk organization. Prior to his current role, Dick led operational risk across State Street’s EMEA business.

Dick has worked at State Street for more than 30 years, where he has held various positions across both the first and second lines of defence in Boston and London.

16:0016:30

Operational risk and resilience expectations: mapping, testing, and impact tolerances for critical business services

16:00 - 16:30

In the lead up to the 2025 deadline for FCA and PRA expectations on operational resilience, hear how firms are preparing and their thoughts on impending expectations.

Gaurav Kapoor

Co-CEO, co-founder

MetricStream

Gaurav Kapoor is the Co-CEO and Co-founder of MetricStream.

Gaurav Kapoor has also served as chief operating officer with responsibility for the overall strategy, marketing, sales, partners, customer success, services and support.  Prior to that, he served as chief financial officer of MetricStream until 2010. He has nearly a decade of international operating experience with Citi and other organisations. He has been serving as an advisor and on the board of other Silicon Valley tech companies.

Gaurav is a thought leader in integrated risk management with deep domain expertise and has built a legacy of innovation from the onset of governance, risk management, and compliance solutions. He has also served as a speaker and contributed writer for Garp, RMA and the Sifma investment community. He currently serves on the Forbes Technology Council.

Previously, Gaurav held executive positions at OpenGrowth and ArcadiaOne. Prior to these, he spent several years in business, marketing, and operations roles at Citibank in Asia and in the U.S.

He also serves on the board of Regalix, a digital innovation and marketing company. Gaurav has a bachelor's degree in technology (with Honors) from the Indian Institute of Technology (IIT), a degree in Business from FMS, Delhi, and an MBA from the Wharton Business School at the University of Pennsylvania, where he graduated as a Palmer Scholar.

Robert Taylor

Head of enterprise risk

London Stock Exchange Group

Cinzia Dicorato-Rura

Head of Emea operational resilience risk

State Street

Benjamin Brundell

Head of risk oversight, operational resilience

Lloyd’s Banking Group

Ben leads LBG’s oversight of operational resilience and technology resilience risks.  Ben enjoys building functions that anticipate new risk challenges, develop innovative ways of optimising the treatment of risk, and help our business succeed.  He has a passion for coaching, enhancing capability and bringing executives and regulators on the journey.  As LBG embarks on it’s biggest transformation yet, operational and technologyresilience remains at the forefront of our mission to Help Britain Prosper.

16:3016:35

Chair's closing remarks

17:00 - 17:05

Philip Alexander

Desk editor, risk management and regulation

Risk.net

Philip Alexander is the risk management and regulation editor for Risk.net, overseeing a team of journalists in the UK, US and Asia. He was previously senior editor at The Banker magazine, covering financial regulation, capital markets, derivatives, and central and eastern Europe.

Prior to entering journalism, Philip edited sovereign credit research for rating agency Standard & Poor’s in London. He was awarded a PhD in modern history by the University of Cambridge for a thesis on Britain and European integration.

17:3019:00

Networking reception
Devonshire Terrace

17:30 - 19:00